Terms of Service

 

Terms of Service – JA Edwards Info

 

Last Updated: 11.20.2025

 

These Terms of Service (“Terms”) govern your use of the JA Edwards Info SMS program operated by JA Edwards of America, Inc. (“we,” “our,” “us”). By opting into our SMS communications or interacting with the number 3212157663, you agree to these Terms.

 

1. Program Description

 

Program Name: JA Edwards Info

By subscribing to this program, you agree to receive SMS messages related to:

  • Scheduling updates

  • Service notifications

  • Follow-ups

  • Important information regarding your roofing service or appointment

Message frequency varies depending on your interaction with the service and ongoing project needs.

 

2. Opt-In Requirements

 

By opting into our SMS program, you confirm that:

  • You are the owner or authorized user of the mobile number provided

  • You consent to receive text messages as described

  • You understand that message and data rates may apply

Your consent is not a condition for purchasing any service.

 

3. Opt-Out Instructions

 

You may opt out at any time.

To stop receiving messages, text:
STOP to 3212157663

After you send STOP, you will receive one final message confirming the cancellation. No further messages will be sent unless you re-enroll.

 

4. Rejoining Instructions

 

To rejoin the messaging program, simply opt in again through any method you originally used (contact form, service request, or texting the number directly). Messaging will resume once you reactivate your subscription.

 

5. Help Instructions

 

If you need assistance:

We will assist you promptly.

 

6. Message and Data Rates

 

Standard message and data rates may apply for SMS sent to you and SMS sent by you. For questions about your mobile plan, contact your wireless provider.

 

7. Carrier Liability Disclaimer

 

Mobile carriers are not liable for delayed, undelivered, or misdirected messages.

 

8. User Responsibilities

 

You agree to:

  • Provide accurate and up-to-date information

  • Not misuse the SMS program

  • Ensure your device and contact information remain accessible

We are not responsible for messages that fail due to mobile service issues, device errors, or blocking by carriers.

 

9. Privacy Policy

 

Your privacy is important to us. Our SMS program complies with all A2P 10DLC standards.

Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared only with subcontractors supporting customer operations and with SMS service providers (aggregators) strictly for message delivery.

For full details, please review our Privacy Policy:
https://jaeofamerica.com/privacypolicy

 

10. Program Compliance

 

This SMS program adheres to all applicable U.S. laws and industry standards, including:

  • CTIA guidelines

  • A2P 10DLC requirements

  • TCPA compliance

Unauthorized use of this program may result in suspension or removal.

 

11. Changes to These Terms

 

We may update these Terms at any time. The “Last Updated” date above reflects the most recent version. Continued use of the SMS program constitutes acceptance of the updated terms.

 

12. Contact Information

 

If you have any questions regarding these Terms or the JA Edwards Info SMS program, contact:

 

JA Edwards of America, Inc.

Email: info@jaeofamerica.com
Website: https://jaeofamerica.com