Privacy Policy – JA Edwards of America
Last Updated: 11.12.2025
JA Edwards of America (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, https://jaeofamerica.com, submit a form, request a roof inspection, interact with embedded content, or participate in our SMS program, JA Edwards Info.
By using our website or opting into our SMS communications, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Contact information, such as your name, email address, phone number, and address.
- Service-related information, such as project details, roofing needs, inspection requests, appointment information, and inquiry details.
- SMS-related information, such as your mobile number, opt-in status, opt-out status, delivery information, and message interaction data.
- Technical information, such as browser type, device type, IP address, pages visited, referring URLs, approximate location, cookies, analytics data, and similar technical identifiers.
- Information submitted through forms, calls, emails, or other communications with our company.
We collect this information to operate our business, respond to requests, provide roofing services, improve our website, and communicate with users who contact us.
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and inspection requests.
- Schedule appointments and provide requested roofing services.
- Send service updates, appointment reminders, and follow-up communications.
- Improve website performance, functionality, and user experience.
- Analyze website traffic and understand how visitors use our website.
- Maintain internal records and business operations.
- Deliver SMS messages to users who opt into the JA Edwards Info program.
- Comply with applicable legal, regulatory, and security requirements.
We do not use mobile opt-in information for marketing or promotional purposes unless you have specifically opted into such communications.
3. Cookies, Tracking Technologies, and Embedded Content
Our website may use cookies, pixels, tags, analytics tools, embedded content, and similar technologies to operate the website, improve performance, measure traffic, support advertising, and provide a better user experience.
These technologies may be provided by us or by third-party service providers, including platforms used for analytics, advertising, website functionality, video embeds, forms, security, and performance.
Our website may also include embedded third-party content, such as YouTube videos or other external media. Embedded content from third-party platforms may collect technical information, use cookies, or initiate network requests when the content loads or when you interact with it.Third-party services used on our website may include, but are not limited to:
• Google Analytics
• Google Tag Manager
• Google Ads
• Meta (Facebook) Pixel
• YouTube Embedded Content
• Google reCAPTCHA
• Cloudflare
• CookieYes Consent Management Platform
• Matomo Analytics
• ChamberMaster Embedded Content
• Website hosting, security, performance, and lead management providers
These services may use cookies, pixels, tags, scripts, or similar technologies to support website functionality, security, analytics, advertising measurement, embedded content, and user experience improvements.
Where required by applicable law, non-essential cookies and similar technologies may be subject to your consent. You may manage your cookie preferences through the cookie banner or cookie settings available on our website.
You may also control cookies through your browser settings, including blocking or deleting cookies. Please note that disabling certain cookies may affect website functionality.
4. Third-Party Services
We may use third-party services to support website functionality, analytics, advertising, communications, forms, security, embedded content, and business operations.
These third-party services may process technical information such as IP address, browser information, device identifiers, page activity, and interaction data, depending on how the website is used and the settings selected by the visitor.
Third-party services may include, but are not limited to:
- Website analytics platforms
- Advertising and conversion tracking platforms
- Video hosting or embedded media platforms
- Form and lead management tools
- SMS delivery providers
- Website hosting, security, and performance providers
These third parties process information according to their own privacy policies and applicable law.
5. SMS Privacy and Data Usage
If you opt into our SMS program, JA Edwards Info, we may collect and store:
- Your mobile phone number
- Message interaction data
- Opt-in and opt-out records
- Service-related information needed to deliver notifications
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors or service providers that support customer service, scheduling, operations, or message delivery is permitted only as needed to provide the requested service.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of text message services.
6. How We Share Information
We do not sell your personal information.
We may share information only in the following situations:
- With subcontractors or service providers who assist with customer service, scheduling, roofing services, inspections, operations, website functionality, analytics, communications, or SMS delivery.
- With technology providers that support our website, forms, analytics, advertising, embedded content, security, and business operations.
- When required to comply with legal obligations, court orders, regulatory requirements, or lawful requests.
- When necessary to protect the rights, safety, property, or security of JA Edwards of America, our customers, or others.
Text messaging originator opt-in data and consent will not be shared with third parties for marketing or promotional purposes.
7. Your Choices
You may:
- Opt out of SMS communications at any time by texting STOP to 321-215-7663.
- Request assistance by texting HELP or emailing info@jaeofamerica.com.
- Manage cookie preferences through the cookie banner or cookie settings on our website.
- Adjust cookie settings through your browser.
- Contact us to update, correct, or request information about your personal information.
8. Links and Third-Party Content
Our website may contain links to external websites or embedded third-party content, including videos or media hosted by third-party platforms.
We are not responsible for the privacy practices, policies, or content of third-party websites or platforms. We encourage users to review the privacy policies of any external site or third-party service they interact with.
9. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page will reflect the latest revision.
Continued use of our website after updates are posted means you accept the revised Privacy Policy.
12. Contact Us
If you have questions about this Privacy Policy or need assistance, contact us:
JA Edwards of America
Email: info@jaeofamerica.com
Website: https://jaeofamerica.com